Supports Broker

At Allegheny Alliance, we are dedicated to empowering individuals with intellectual and developmental disabilities (IDD) to lead self-directed, fulfilling lives. As a Supports Broker, you will assist individuals and their families in navigating and managing self-directed services under Pennsylvania’s Office of Developmental Programs (ODP) regulations. This role focuses on person-centered planning, service coordination, advocacy, and ensuring compliance with ODP guidelines, enabling individuals to exercise choice and control over their supports.

 

Key Responsibilities

 

Person-Centered Planning & Individual Support Plan (ISP) Development

  • Conduct comprehensive assessments to understand the strengths, needs, and goals of each individual.
  • Facilitate person-centered planning meetings, ensuring the individual’s preferences, choices, and voice are at the center of all decision-making.
  • Collaborate with the individual, their family, and the Interdisciplinary Team (IDT) to develop and implement an Individual Support Plan (ISP) that aligns with self-directed services.

 

Service Coordination & Support Management

  • Assist individuals in identifying, selecting, and coordinating service providers and other supports that align with their needs.
  • Guide individuals in managing their service budgets, ensuring resources are used effectively to support their goals and independence.
  • Monitor the delivery of services, ensuring they are provided in accordance with the ISP and ODP regulations.

 

Advocacy, Empowerment & Education

  • Educate individuals and their families on self-direction, available services, and their rights under ODP guidelines.
  • Advocate for individuals, ensuring they have the knowledge and confidence to make informed decisions about their support services.
  • Provide training and guidance on hiring, managing, and evaluating direct support staff.

 

Monitoring, Evaluation & Compliance

  • Conduct regular reviews and updates of the ISP to reflect changes in the individual’s needs, goals, or circumstances.
  • Ensure compliance with all ODP policies, regulations, and documentation requirements, including service utilization, reporting, and record-keeping.
  • Monitor the quality and effectiveness of services, identifying any gaps or areas for improvement and addressing them accordingly.

 

Documentation & Reporting

  • Maintain accurate, up-to-date records of all services provided, progress reports, and ISP updates.
  • Submit required reports to regulatory agencies and funding sources in a timely manner.
  • Follow confidentiality policies and HIPAA regulations in handling personal and medical information.

Qualifications & Requirements

 

Education & Experience

  • High school diploma or GED required; Associate’s or Bachelor’s degree in human services, social work, psychology, or a related field preferred.
  • ODP certification as a Supports Broker is required (or willingness to obtain certification before employment).
  • Minimum of 2 years of experience working with individuals with IDD, preferably in case management, service coordination, or self-directed supports.
  • Knowledge of ODP waiver programs, self-directed service models, and person-centered planning principles.

 

Skills & Abilities

  • Strong interpersonal and communication skills, both verbal and written.
  • Ability to work independently while effectively collaborating with individuals, families, and service providers.
  • Excellent organizational and time management skills, with attention to detail in documentation and compliance.
  • Proficiency in Microsoft Office, data management systems, and electronic documentation tools.
  • Familiarity with local resources and service providers supporting individuals with IDD.

 

Certifications & Licenses

  • ODP certification as a Supports Broker (required).
  • Valid driver’s license and reliable transportation (travel within the community and to individual homes may be required).
  • Certification in Person-Centered Planning or related areas is a plus.

 

Physical & Travel Requirements

  • Ability to perform the essential functions of the job with or without reasonable accommodation.
  • Willingness to travel within the community to conduct home visits, attend meetings, and provide on-site support.

 

Why Join Allegheny Alliance?

 

As a Supports Broker, you will play a pivotal role in helping individuals with IDD take control of their lives, services, and futures. We offer:

 

✅ A mission-driven work environment that values empowerment, choice, and community inclusion.

Ongoing training and professional development opportunities to enhance your expertise.

✅ A supportive team that values collaboration, advocacy, and making a difference.

 

Apply today and become a champion for self-direction and independence!

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